Shipping policy

Shipping Policy

Last Updated: August 2026

At MEBLE Z KLASĄ, every piece of furniture is carefully handcrafted, thoroughly inspected, and securely packaged before shipment. We are committed to ensuring that your order arrives safely and in excellent condition.

1. Shipping Destinations

We currently deliver to:

• all Member States of the European Union;

• Ukraine.

At this time, we do not offer shipping outside these destinations.

2. Order Processing Time

Orders are prepared and dispatched within up to 3 business days after successful payment confirmation.

Orders are processed from Monday to Friday, excluding public holidays.

Please note that the processing time is separate from the delivery time.

3. Estimated Delivery Time

After your order has been dispatched, the estimated delivery time is:

• Poland: up to 7 business days;

• European Union countries and Ukraine: up to 7 business days.

Delivery times are estimates only and may be affected by factors beyond our control, including courier delays, severe weather, customs procedures (where applicable), or public holidays.

4. Shipping Costs

Our standard shipping rates are:

• Poland: 69 PLN;

• European Union countries and Ukraine: 99 USD.

The applicable shipping cost is displayed during checkout before payment is completed.

5. Free Shipping

We offer free standard shipping on orders with a total value of 7,000 PLN or more.

The discount is applied automatically during checkout when the qualifying amount is reached.

6. Delivery Method

All orders are delivered directly to the shipping address provided by the customer during checkout.

We arrange door-to-door delivery to ensure your furniture is delivered as conveniently and securely as possible.

7. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email.

Where available, the email will include tracking information so that you can monitor your shipment throughout the delivery process.

8. Delivery Address

Customers are responsible for providing accurate and complete shipping information.

MEBLE Z KLASĄ cannot be held responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address details.

9. Damaged Deliveries

If your package arrives visibly damaged, we recommend that you:

• inspect the shipment upon delivery;

• take photographs of the packaging and the product;

• contact our Customer Support team as soon as possible.

If the claim is approved, you may choose between:

• a replacement product;

• repair of the product, where applicable;

• or a full refund.

For approved claims involving shipping damage or manufacturing defects, MEBLE Z KLASĄ will cover all reasonable related costs.

10. Delivery Delays

Although we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

• transportation disruptions;

• courier delays;

• severe weather conditions;

• public holidays;

• force majeure events.

Such delays do not automatically entitle customers to compensation unless required by applicable law.

11. Taxes

All prices displayed for customers in Poland include applicable VAT.

International pricing and applicable taxes are presented during checkout according to the customer's delivery country and selected currency.

12. Undeliverable Shipments

If a shipment cannot be delivered because of:

• an incorrect delivery address;